Refund and Returns Policy

Order Cancellation 

Effortless Management of Your Orders

We understand that plans can change, and we’re here to accommodate your needs. You have the flexibility to cancel any order before it’s dispatched. If your order has been paid for and you require adjustments or cancellation, we kindly request you to get in touch with us within a 12-hour window.

Refund Guidelines

Your Satisfaction, Our Assurance

Your shopping experience matters greatly to us, and we want you to make purchases with complete confidence. In light of this commitment, we proudly present our unwavering satisfaction guarantees that assure the timely delivery of your items, exactly as described.

Elevating your happiness is our top priority. Hence, every individual shopping at lightnolo.com is covered by the following comprehensive guarantees:

  • A full refund if your order does not reach you.
    A full refund if your order exceeds the guaranteed delivery time (15 business days, excluding one-day processing time).
    A full or partial refund if the received item doesn’t align with its description.

Instances Ineligible for Full Refunds:

Please note that full refunds cannot be provided in the following scenarios:

  • If your order doesn’t arrive due to factors within your control, such as inaccurate shipping information.
    If your order’s delivery is impeded by extraordinary circumstances beyond our control, such as customs clearance delays or natural disasters.

Our Commitment to Satisfaction

Our product range is accompanied by a robust 60-day money-back guarantee. Feel secure in your purchase, knowing that you can reach out to us via or contact us at support@lightnolo.com for a swift refund of your purchase price.

Hassle-Free Returns

Simplicity in Product Returns

All our offerings are backed by a 60-day money-back guarantee. Should you find yourself unsatisfied with your purchase, you can initiate a return for a replacement or a refund. No inquiries necessary! The return costs, however, will be borne by you.

For a seamless process, kindly reach out to us in advance, and we will skillfully guide you through the necessary steps. Our commitment to delivering optimal solutions remains unwavering, and we are poised to assist you.

Please be advised not to send your purchase back to us without prior authorization from our end.